Privacy Policy vs96 — Your Data Is Protected

Welcome to the vs96 Privacy Policy. This document clearly explains how vs96 ("we", "the platform") collects, uses, discloses, and protects your personal information when you use our website and services in vs96.vu.

This Privacy Policy applies to all users of the vs96 platform, including visitors, registered members, and any individual who interacts with our services in any capacity. By using the vs96 platform, you agree to the practices described in this Privacy Policy.

This Privacy Policy should be read together with vs96 Terms and Conditions which forms the entire agreement between you and our platform. In the event of any conflict between the two documents, the Terms and Conditions shall take precedence unless otherwise stated.

Vs96 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We continually review our privacy practices to ensure they remain current and aligned with the latest legal developments.

Vs96 collects various types of information depending on how you interact with our platform. Below is a summary of the data we collect:

We only collect data that is strictly necessary for the stated purposes. vs96 does not collect sensitive information such as biometric data, medical records, or political views unless required by law.

Vs96 uses your personal data responsibly and only for legitimate purposes. The following are the primary purposes for which your data is used:

• Account Management: Create, verify, and maintain your account on the vs96 platform, including mandatory KYC processes.
• Transaction Processing: Securely and accurately process deposits, withdrawals, and all financial transactions you make on the platform.
• Security & Fraud Prevention: Detect and prevent suspicious activity, fraud, money laundering, and platform abuse.
• Customer Support: Responding to inquiries, resolving complaints, and providing technical support through various support channels.
• Platform Enhancement: Analyze usage patterns to improve the gaming experience, platform performance, and new features.
• Marketing Communications: Send information about promotions, bonuses, and exclusive offers — only if you have opted in to receive such communications.
• Legal Compliance: Meet legal obligations, including reporting requirements to relevant authorities when mandated.

Vs96 does not sell or rent your personal data to any third party. However, there are certain situations where we may share your information with trusted parties:

• Payment Processors: Payment service providers such as FPX processors, e-wallet operators, and crypto gateways that require transaction information to process your payments.
• Game Providers: Third-party gaming companies that provide game content on the vs96 platform, which may require basic account information for technical resolution purposes.
• IT Service Providers: Companies that support vs96's technical infrastructure, cybersecurity, and data storage, subject to strict confidentiality agreements.
• Legal Authorities: Government agencies, courts, or law enforcement bodies when vs96 is legally required to disclose such information.
• Professional Advisors: Lawyers, accountants, and auditors bound by professional confidentiality obligations in the context of advising vs96.

All third parties that receive your data are required to comply with data protection standards equal to or higher than our own. vs96 is not responsible for the privacy practices of third parties that are outside our direct control.

Vs96 continuously invests in the latest security technologies and procedures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Key security measures we have in place:

• 256-bit SSL/TLS Encryption for all data transmitted between your browser and the vs96 servers.
• Encryption of data at rest for all sensitive information stored in our database.
• Two-factor authentication (2FA) available to all user accounts for added protection during login.
• 24/7 security monitoring by our cybersecurity team to detect and respond to threats in real time.
• Regular security audits by independent auditors to ensure our systems remain robust and up to date.
• Internal access controls ensuring that only authorized vs96 staff can access user data in accordance with their job responsibilities.

While we take all reasonable steps to protect your data, no system is completely secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials with anyone.

Vs96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the platform to help us improve website performance and usability.
• Functional Cookies: Remember your preferences such as language and display settings to deliver a more personalized experience.
• Analytics Cookies: Help us understand aggregated, anonymized traffic patterns and platform usage for improvement purposes.

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality and your experience on the vs96 platform. By continuing to use our platform, you consent to the use of cookies as described here.

Under Malaysia's PDPA and the vs96 privacy policy, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact the vs96 support team via live chat or email. We will process your request within 14 business days.

Vs96 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for as long as your account remains active on the vs96 platform.
• KYC & Identity Verification Data: Retained for a minimum of 5 years after account closure as required by anti-money laundering legislation.
• Financial Transaction Records: Retained for 7 years for tax compliance and financial audit purposes.
• Support Communication Records: Retained for 2 years after the last interaction for customer support reference.
• Technical Log Data: Retained for 90 days for technical troubleshooting and security purposes.

Once the retention period expires, your data will be securely deleted or anonymized. Early deletion requests may be submitted, but are subject to legal requirements that mandate retention for a minimum period.

The vs96 platform may contain links or references to third-party websites such as game providers or payment platforms. This Privacy Policy applies to the vs96 platform only.

Vs96 is not responsible for and has no control over the privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.

The presence of third-party website links on the vs96 platform does not imply that we endorse or verify the content, products, or services offered by those websites.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how vs96 handles your personal data, please do not hesitate to contact us.

You may contact the vs96 Data Protection Officer (DPO) via:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the vs96 platform.
• Email: [email protected] — we will reply within 2 business days.

If you are dissatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.

This Privacy Policy was last updated on 1 January 2026. vs96 reserves the right to amend this Privacy Policy at any time. Users will be notified of material changes via in-platform notifications or their registered email.